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RTO Code: 3113 CRICOS Code: 00124K (Melbourne) 02475D (Sydney)
Last Updated: Nov 16, 2016 URL: Print Guide RSS UpdatesEmail Alerts

HLT37315 Cert III in Health Administration Print Page

Program Overview

This qualification reflects the role of administrative workers in the health industry. These workers follow known routines and procedures, taking responsibility for their own work under general supervision. They combine communication, customer service and technical skills, and use discretion and judgment to adapt and transfer their skills to different situations.

Industry Requirements

You must complete a pratical workplace placement to complete this course.  Before you commence the placement you are required to hold a valid working with children check and police check.  We recommend you apply for these checks prior to enrolement.  The following links connect you to the application process for a working with children check and a police check.  Please note that fees required are additional to the course fees.

Program Information Sessions

General Enquiries: +61 (03) 9919 8259



    Program Fees and Charges

    Skills Recognition Online Tool

    If you have worked for a period of time and feel confident that you can do a particular job, but don't have a formal qualification, then Skills Recognition (RPL) will benefit you.

    A Skills Recognition online tool is available for this qaulification, which means that you can complete the process in your own time at your own pace. The online tool can be accessed here.


      Program Contact

      General Enquiries: +61 (03) 9919 8259


        Program Quick Guide

        Please click here for more information about the HLT37315 Certificate III in Health Administration.


          Program Structure

          The delivery model for this course employs a blended/flip classroom methodology. Learning and reinforcement of skills occurs through a range of delivery methods which accommodate the learning styles of a diverse student cohort and which fit with their lifestyles.

          1 x 6 hour weekly workshops delivered in face-to-face mode are attended by all students. Workshops are repeated regularly to accommodate regular enrolments into the course. Therefore if a student misses a session or requires another opportunity to clarify or reinforce the content, this opportunity is available to them. As the workshops are run frequently in order to suit the availability of students. Students move through the material efficiently and at a pace which matches their rate of learning. Students requiring specialist LLN support can access this via LLN specialists on campus and through the twice weekly drop-in-sessions offered at Footscray and Werribee campuses. 

          Online modules provide the content and learning material which is essential to the course. Students are able to access this material at a time which is suitable to them and to revisit the material and review areas which require further reinforcement. At all stages of their online learning, students can access support from an Aged Care Teacher via eLearning resources, discussion boards, email, telephone and text messages. Responses to student enquiries are always made within 24 to 48 hours. As the materials and support are available at all times, students who require additional time to complete the learning material or additional support from a teacher are able to access it.

          CHCCOM005 Communicate and work in health or community services

          HLTWHS001 Participate in workplace health and safety

          HLTINF001  Comply with infection prevention and control policies and procedures

          CHCDIV001 Work with diverse people

          BSBMED301 Interpret and apply medical terminology appropriately

          BSBFIA301 Maintain financial records

          BSBINM301 Organise workplace information

          BSBMED303 Maintain patient records

          BSBMED302 Prepare and process medical accounts

          BSBFLM309 Support continuous improvement systems and processes

          BSBFIA303 Process accounts payable and receivable

          BSBITU306 Design and produce business documents

          HLTAID003 Provide First Aid

          Pathway Opportunities

          Pathway opportunities at Victoria University following successful completion of this program may include:



            Workplace Health & Safety

            Your health and wellbeing during your study with Victoria Polytechnic is of the highest importance to us.  It is important that you are aware of health and safety when you are attending workshops or practical labs at Victoria Polytechnic and in the workplace. Victoria Polytechnic requires students in this course to complete an course induction including Health and Safety and you are required to adhere to the Victoria University Health and Safety policy and procedures whilst on any Victoria University or Polytechnic campus.

            This course requires the following Dress Code: 

            Dress Code - practical lab class & industry placement:

            • White T shirt or Polo shirt --singlet or long sleeves may be worn underneath "T"
            • Black or Navy Trousers
            • Closed toe shoe/boots- low heel, non-slip soles (WHS requirement)
            • Minimal jewellery
            • Hair clean and tied up if below the shoulders
            • Finger nails short and no nail polish
            • Minimal makeup/perfume
            • Assigned Name Tag (provided)

            Good Personal Hygiene (because you are in close proximity to your residents/clients)

            • Clean clothes
            • Clean shoes
            • Deodorant
            • Shower/Oral Hygiene
            • Wash hands regularly

            Unacceptable Dress Code

            • Untidy clothing
            • Thongs
            • Ugg boots or similar
            • Mini skirt
            • Tummy/underarms or cleavage exposed

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