Advanced Standing
Certificate IV in Alcohol and Other DrugsAOD / Mental Health Skill Sets
Sub Page
Cert III Community ServicesCert IV Community ServicesDiploma of Community ServicesDiploma of Community DevelopmentDual Diploma of Community Services/Community Development
Community LeadershipAdvanced Diploma of Community Sector Management
Cert IV Youth WorkDiploma of Youth Work
Permanent / Fixed Term ContractSessional Staff
This is the "Diploma of Community Services" page of the "Community Services, Youth Work & Alcohol and Other Drugs" guide.
Alternate Page for Screenreader Users
Skip to Page Navigation
Skip to Page Content

Community Services, Youth Work & Alcohol and Other Drugs  

RTO Code: 3113 CRICOS Code: 00124K (Melbourne) 02475D (Sydney)
Last Updated: Feb 21, 2017 URL: Print Guide RSS UpdatesEmail Alerts

Diploma of Community Services Print Page

What is Community Services Work?

This course is accredited by the Australian Community Workers Association.


The Australian Community Workers Association (the national body for  community work practitioners in Australia) states that,  

"A community worker is a qualified person who, through professional training and field education, has the knowledge, skills and values to work in a social welfare agency or program intended to promote or restore the social functioning of individuals, families, social groups or larger communities - Promoting social justice and maximising human potential are cornerstones of community work." (

This course covers workers who provide a range of services to clients, and/or who implement community education and interventions.

This Diploma qualification reflects the roles of community services, case management and social housing workers involved in the managing, co-ordinating and/or delivering of person-centred services to individuals, groups and communities.

At this level, workers have specialised skills in community services and work autonomously under broad directions from senior management. Workers are usually providing direct support to individuals or groups of individuals. Workers may also have responsibility for the supervision of other workers and volunteers and/or case management; program coordination or the development of new business opportunities.





The Coordinators for the Diploma of Communtiy Services groups are as follows;

Level 1 - Margarita Windisch     


Level 2 - Melinda Brown                                                                       


MidYear2016 Group - Mary D'Agostino




Graduates of the Diploma of Community Services are eligible to receive 8 Credit Points into the following Bachelor programs at VU; Bachelor of Social Work (ABSW) or Bachelor of Community Development (ABCD).  Students may apply for entry into to higher level courses offered by other training and education providers.

Call us on +61 3 9919 6100 to discuss RPL options with the course manager.



VU Youth Work students with Harvester College students during a fieldwork placement

Fieldwork placements (or work placements as they are sometimes known) are an integral part of the Diploma of Community Services and Diploma of Community Development courses.   Fieldwork placements provide students with opportunities to expand upon the knowledge and experiences gained through coursework and from the sector as a result of volunteer or paid experiences undertaken prior to the commencement of the course.    

Students complete a minimum of 400 hours of placement in two separate placements for a two year full-time course, not less than 140 hours in duration for any one fieldwork placement, and at a minimum of two full days per week.   Fieldwork placements occur in a different field of practice with a different agency supervisor in each of the placements.  The aim of a fieldwork placement is to provide a student with the opportunity to integrate theory into practice through a range of community and human service experiences and to provide a student with the opportunity to demonstrate their ability to operate as a practitioner within the community services sector and community development fields of practice. 

For more information, and to read students experience  please visit the Fieldwork tab


    Course Structure

    To qualify for the Diploma of Community Services (CHC52015) students must successfully complete a total of eighteen (18) units of competency, comprising of: Eight (8) Core Units, and Eight (8) Elective Units.

    Electives have been carefully chosen in accordance with the packaging rules specified in CHC Community Services Training Package, extensive industry consultation, and adherence to the ACWA (Australian Community Workers Association) guidelines for accredited courses.

    Units covered are;


    • CHCCOM003 - Develop workplace communication strategies
    • CHCDIV003 - Manage and promote diversity 
    • CHCLEG003 - Manage legal and ethical compliance
    • CHCPRP003 - Reflect on and improve own professional practice
    • CHCDEV002 - Analyse impacts of sociological factors on clients in community work and services
    • HLTWHS004 - Manage work health and safety
    • CHCCCS007 - Develop and implement service programs
    • CHCMGT005 - Facilitate workplace debriefing and support processes


    • CHCGRP002 - Plan and conduct group activities
    • CHCCDE011 - Implement community development strategies
    • CHCDFV003 - Promote community awareness  of  domestic and family violence
    • CHCDEV001 - Confirm client developmental status
    • CHCCCS004 - Assess co-existing needs
    • CHCCSM005 - Develop, facilitate and review all aspects of case management
    • CHCADV005 - Provide systems advocacy services
    • CHCCSL003 - Facilitate the counselling relationship and process

    This is a two year, full time course (or part time equivalent)

    Blended Learning

    Blended learning is a broad term used to describe the combination of face-to-face and online delivery of teaching and learning. Components of this Diploma will be delivered using this method. For more information please visit Blended Learning VU 

    Dual Diploma

    Victoria Polytechnic also offers as a dual diploma with CHC52115 Diploma of Community Development. Please see tab above. 


    Admission Requirements


    This course is designed for people who are interested in working with individuals and groups in relation to welfare and social justice.  A minimum of 6 months industry experience is required (paid or voluntary).  Applicants without experience in the Community Sector are advised to complete the Certificate IV in Community Services first.

    To be successful in this course, students will need to possess literacy skills at a year 12 standard or above.  A mandatory online literacy and numeracy assessment is completed as part of the application process.


    To be assessed as competent in this qualification, students are required to undertake supervised fieldwork placements in a relevant community service delivery setting, involving, for example, direct client work or community education or development.  The course offered through VU is accredited with the Australian Community Workers’ Association (ACWA) which requires a minimum of 400hrs of fieldwork placement.

    Participation in fieldwork placements requires a satisfactory Police Check.  Working with children checks (WWCC) may be required to participate in fieldwork placements.  Whilst this is not an admission requirement, students will not be able to successfully complete the qualification if they are unable to undertake the fieldwork component.  Students are advised of this at information sessions prior to enrolment.



    To successfully complete this course students are required to attend 80% of classes for all units. If students are unable to attend it is expected that medical certificates are provided. Irregular and poor attendance may result in the student progress policy being implemented.


    Course Information Sessions

    An upcoming information session is being held to give you the chance to learn more about studying these courses.

    The session will include course presentations, a short written task, and an opportunity to enrol.


    • 21st Feb
    • 28th Feb


    • Footscray Nicholson Campus
      Corner of Nicholson and Buckley Streets

    • Room T226

    Loading  Loading...