Advanced Standing
Certificate IV in Alcohol and Other DrugsAOD / Mental Health Skill Sets
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Cert III Community ServicesCert IV Community ServicesDiploma of Community ServicesDiploma of Community DevelopmentDual Diploma of Community Services/Community Development
Community LeadershipAdvanced Diploma of Community Sector Management
Cert IV Youth WorkDiploma of Youth Work
Permanent / Fixed Term ContractSessional Staff
This is the "Cert IV Community Services" page of the "Community Services, Youth Work & Alcohol and Other Drugs" guide.
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Community Services, Youth Work & Alcohol and Other Drugs  

RTO Code: 3113 CRICOS Code: 00124K (Melbourne) 02475D (Sydney)
Last Updated: Feb 21, 2017 URL: Print Guide RSS UpdatesEmail Alerts

Cert IV Community Services Print Page

What is Community Service Work?

The Australian Community Workers Association (the national body for  community work practitioners in Australia) states that,  

"A community worker is a qualified person who, through professional training and field education, has the knowledge, skills and values to work in a social welfare agency or program intended to promote or restore the social functioning of individuals, families, social groups or larger communities - Promoting social justice and maximising human potential are cornerstones of community work." (

This course covers workers who provide a range of services to clients, and/or who implement community education and interventions.

You may find work in a range of contexts such as community-based organisations, residential rehabilitation services and outreach services where workers may have supervisory responsibilities.

On successful completion of the Certificate IV in Community Services Work, students should be able to demonstrate the following skills;

  • Competent use a computer for word-processed documents that may also include tables and simple diagrams.
  • Ability to produce and present documents/reports of up to approximately 1000 words.
  • Ability to obtain, interpret and present information from a variety of sources (reading or the internet or via other assistive technology)
  • Ability to gather, interpret and present simple numerical data
  • Ability to make reasoned conclusions from information gathered.

Certificate IV level students should also be able to demonstrate effective interpersonal communication skills to;

  • establish a rapport with people
  • communicate ideas
  • plan and negotiate work with others in a group
  • approach conflict / solve problems in a constructive manner
  • communicate effectively with individuals and in a group
  • present information verbally




The Coordinators for this course are;

Group One - Jill Newton


Group Two - Melinda Brown


2016 MidYear Group - Tina Grimes




Graduates of the Certificate IV in Community Services at Victoria Polytechnic are eligible to receive credit for up to three units if they pathway into the Diploma of Community Services (CHC52015) or four units if they pathway into the Diploma of Community Development (CHC52115) at Victoria Polytechnic.  Students may also apply for entry into the following Bachelor programs at VU; Bachelor of Social Work (ABSW) or Bachelor of Arts Community Development (ABSE).  

Credit Transfers from other qualifications may also be possible.  To receive credits, certified transcripts of results must be provided.  There is no charge for credit transfers. 

For further information, please contact your course coordinator.

Find out more about pathways and credits.

Call us on +61 3 9919 6100 to discuss RPL options with the course manager.

Skills Recognition: CHC42015

Recognition of Prior Learning (RPL)

You may be able to complete your qualification sooner through formal recognition of your existing skills. This is known as Recognition of Prior Learning (RPL).  If you have worked for a period of time and feel confident that you can do a particular job, but don't have a formal qualification, then Skills Recognition (RPL) may be of benefit you.

To receive RPL, we assess your previous work, education and life experiences against recognised units and qualifications. Applications for RPL can be made when enrolling.

Contact the course coordinator if you wish to find out more.


    Community Project

    As part of the Certificate IV in Community Services students will undertake community based projects. These projects are aimed to provide students with the opportunity to work directly within the Community Work industry. Some of these examples of industry based projects can include

    •  Working within a simulated environment where students will be assessed by a Community Worker who is currently working within industry.
    • Organise and participate in community events for example plan a fund raising project for Mental Health week, Cultural Diversity week, or for the LGBTI community
    • Visits to local community services agencies where students have the opportunity to network with other workers and view the daily tasks that CommunityWorkers may undergo. 

    All of our industry projects are directly linked with the following competencies. 

    Linked to units;

    CHCCDE003 - Work Within A Community Development Framework

    CHCGROUP002 - Plan And Conduct Group Activities

    General Course Information - CHC42015 Certificate IV in Community Services

    • 9 months full time or part time equivalent
    • Footscray Nicholson Campus
    • Classes are generally held 10am-5pm, Mondays, Tuesday, Wednesdays and Thursdays
    • Course commencements February and July

    Course Structure

    To qualify for the CHC42015 Certificate IV in Community Services Work students must successfully complete a total of fiveteen (15) units of competency, comprising of: Seven (7) Core Units, and Eight (8) Elective Units.

    Electives have been carefully chosen in accordance with the packaging rules specified in CHC Community Services Training Package, extensive industry consultations.

    Units covered are;


    • CHCADV001 - Facilitate the Interests and Rights of Clients
    • CHCCCS004 - Assess co-existing needs
    • CHCDIV001 - Work with Diverse People
    • CHCLEG001 - Work Legally and Ethically
    • CHCPRP001 - Develop and Maintain Networks & Collaborative Partnerships
    • HLTWHS003 - Maintain Work Health & Safety
    • CHCCOM002 - Use Communication to Build Relationships


    • CHCAOD001 - Work in and Alcohol & Other Drug Context
    •  CHCCDE003 - Work Within a Community Development Framework
    • CHCCDE007 - Develop and Provide Community Projects
    • CHCCOM001 - Provide First Point of Contact
    • CHCCDE004 - Implement Participation and Engagement Strategies
    • CHCCDFV003 - Promote Community Awareness of Domestic and Family Violence
    • CHCGRP002 - Plan and Conduct Group Activities
    • HLTAID003 - Provide First Aid



      Admission requirements

      There are no admission or entry requirements stipulated in the CHC Training Package for this qualification. 

      All applicants, however, are required to undertake an LLN assessment prior to enrolment as discussed below.  Occasionally applicants may be offered a pathway through CHC32015 Certificate III in Community Services as a result of their LLN assessment.

      Enrolment Instructions



      To successfully complete this course students are required to attend 80% of classes for all units. If students are unable to attend it is expected that medical certificates are provided. Irregular and poor attendance may result in the student progress policy being implemented. 

      Course Information Sessions

      Information sessions are regularly held to give you the chance to learn more about studying these courses.

      The upcoming information session will include course presentations, a short written task, and an opportunity to enrol.


      • 21.2.17
      • 28.2.17


      • Room T226                                                                                                                                                                                                                                                                                                                                                                                                                     

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